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The Routt County Humane Society (RCHS) is a non-profit organization dedicated to the prevention of cruelty to animals, providing humane education, promoting spaying and neutering as a means of decreasing the number of unwanted pets, and encouraging respect for the dignity and worth of all animals.

RCHS was founded in 1985 and in May 2015 took over management and operations of the animal shelter from the City of Steamboat Springs, transforming it into a full-service adoption center. Other RCHS programs include assistance for pets from low income families, community spay/neuter programs, education, and feral cat trap/neuter/release as well as a variety of other volunteer programs.

Current Openings

Director of Operations

Job Title: Director of Operations

Department: Shelter

Job Classification: Full-time, exempt

Wages/Benefits: $62,000-$68,458 depending on qualifications. Full benefit package         

JOB RELATIONSHIPWorks directly with the Executive Director to set overall organizational policies and priorities. Considers and analyzes the implications of proposed actions and decisions by individual areas on the whole of the organization (financial, operating, and administrative aspects).

POSITION SUMMARY:

Provides leadership and direction for the efficient and smooth management of shelter operations, including primary responsibility for the volunteer and transport program. Directs the proper utilization of inventory and cash handling procedures. Manages organization of animal inventory and makes policy decisions regarding animal placement. Ensures quality animal care, shelter cleanliness, compliance with PACFA regulations, with a strong focus on excellent customer service. Ensures quality programming that is in accordance with Routt County Humane Society’s mission, goals, management, and resources. Responsible for managing budgets, supervising staff, and writing policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for the implementation, management, supervision, and evaluation of all activities of the organization.

  • Develops, implements, and monitors programs to maintain and improve the standards of humane animal care and customer service to the animals and the community.
  • Ensures quality of programs and services are in accordance to organization’s procedure and philosophy.
  • Develops and implements program enhancements to ensure the continued growth and progress in relation to annual and future goals.
  • Develops annual goals that include timetables, procedures, and accountabilities.
  • Directs and supervises shelter staff in the performance of their responsibilities.  This includes but is not limited to intake, animal care, adoptions, animal transportation, behavior, foster care, and newly initiated programs.
  • Develops and maintains the volunteer and transport program, to include communications, retention, recognition, recruitment, and placement, as well as collaboration and communication with partner shelters and rescue groups.
  • Directs and monitors all aspects of the constant humane treatment and handling of sheltered animals, including flow and usage of space.  Ensures accurate recordkeeping and maintains quality control.
  • Responsible for compilation of annual shelter statistics as required by PACFA and Animal Shelter Counts.
  • Works with the veterinary team to ensure that medical needs are identified, animals are receiving timely medical and surgical care and that treatments are being performed in accordance with RCHS’ policies.
  • Maintains inventory and is responsible for monitoring of all shelter supplies.
    Develops and maintains RCHS’ emergency and disaster plans.
  • Directs the overall customer service initiatives, including regular review and follow-up of specific customer/stakeholder problems and requests.  Serves as a liaison to promote organization goals with public, partners and government officials.
  • Performs other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES:

  • Individual must possess a minimum of 3-5 years animal welfare experience and/or senior management experience.
  • Proven success with strategic planning and project management.
  • Able to lead and motivate groups and individuals. Able to think creatively and strategically to successfully mediate and negotiate with individuals and groups internally and externally. Able to effectively manage staff, multiple deadlines, and tight time constraints.
  • Excellent written, verbal, and interpersonal communication skills.
  • Minimum high school diploma required.
  • Must have a STATE driver’s license in good standing.
  • Must be able to lift at least 50 lbs.
  • Must provide verification of COVID-19 vaccination and comply with all Federal, State and local mandates.

KNOWLEDGE and SKILLS:

  • Knowledge of effective management techniques and ability to utilize them to promote full performance and high morale.
  • Ability to work in a fast-paced environment with a variety of people.
  • Ability to identify and understand problems and determine appropriate measures to solve them.
  • Efficient Microsoft Office user able to maintain and use a variety of reports to prepare statistical and other reports. Use and knowledge of Pet Point a plus.
  • Experience in animal behavior, health, handling, & care in a shelter environment strongly preferred.
  • Excellent communication and leadership skills. Ability to express ideas clearly, both orally and in writing. Exercises good judgment when dealing with the public, staff, and volunteers.
  • Detail oriented. Able to prioritize and perform duties efficiently and effectively with appropriate independence.
  • Committed to maintaining the integrity of RCHS client service programs, high standard of animal care, compliance with PACFA regulations, and promoting our mission.
  • Ability to perform and train staff in euthanasia.

TIME COMMITMENTS/EXPECTATIONS:

  • 40 Hour work week
  • Must be available to work weekends and occasional evenings.
  • Attending offsite continued education seminars or varying opportunities is required.

WORKING CONDITIONS:

Work is performed constantly in an animal shelter that operates seven days per week with exposure to animals, including some with questionable health and temperament concerns, high noise levels, zoonotic diseases, and cleaning agents. The person in this position needs to regularly move about the shelter to provide are to shelter and clients’ animals. Regularly operates a computer and other office equipment (i.e., calculator, copier, and printer). Occasionally positions self to handle animals of all sizes in a variety of areas and positions (low cages, high cages, on tables, on the floor, in vehicles, etc.). Constantly communicate with clients, staff members and volunteers who have inquiries and must be able to exchange accurate information in these situations. Occasionally moves animals weighing up to 50 pounds (i.e. through the shelter on leash or using other safe restraint and animal handling equipment, into and out of cages in the shelter, onto and off of exam tables and in the animal shelter truck.)

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship. Routt County Humane Society is an equal opportunity and affirmative action employer.

 

 

This job description is not intended to be exhaustive of all duties, responsibilities, or qualifications associated with the job.  Duties, responsibilities, or qualifications may change at any time, with or without notice.

Donor Relations Manager

Job Title: Donor Relations Manager

Department: Administration

Classification: Non-Exempt/Part-Time

Pay: $38.46 per hour

Job Relationship: Reports to Executive Director

POSITION SUMMARY.

Routt County Humane Society, located in Steamboat Springs, CO, seeks a Donor Relations Manager to join our team. The Donor Relations Manager will build on existing advancement efforts and proactively support the Executive Director and other team members in the management of prospect and donor relationships, implementing engagement stewardship, cultivation, and recognition activities that generate short and long-term results while deepening and diversifying the RCHS funding base. The Donor Relations Manager will also implement and manage all aspects of a $5 to $10 million dollar capital campaign, including all solicitation phases of the campaign, event planning, cultivation, and campaign publications/communications.

The Donor Relations Manager is responsible for campaign strategy, including establishing solicitation priorities, managing prospects lists, developing, and executing targeted cultivation plans and solicitation strategies for a range of projects. Additionally, the Donor Relations Manager will prepare and provide support to staff, board members and volunteers for solicitation, and planning and managing cultivation events.

DUTIES AND RESPONSIBILITIES:

  • Work with the Executive Director to review the feasibility study, develop campaign strategy, and set campaign sub-goals.
  • Cultivate and steward donors, directly soliciting gifts, managing donor information, engaging with current and prospective donors with thoughtful research, timely stewardship, and customized acknowledgements.
  • Follow up and present to groups on behalf of Routt County Humane Society; communicate regularly with Campaign team and Committee to ensure completion of action items.
  • Manage acknowledgement of all contributions and coordinating special recognition at various levels of giving, emphasizing relationship building.
  • Write campaign correspondence including solicitation proposals, meeting requests, and meeting follow-ups; maintain master campaign calendar to maximize cultivation events and keep capital campaign on track.
  • Enter gifts and pledges into the database and acknowledge all campaign gifts and pledges including preparing pledge payment reminders and pledge agreements; follow up with pledge commitments and past dues.
  • Assist in the development of the strategic plan to diversify, strengthen, and increase the funding base and develop new sources of funding.
  • Create, coordinate, and steward fundraising events as part of the overall fundraising effort; provide monthly development reports regarding goals, initiatives and progress on the Capital Campaign and General Fund Development.
  • Coordinate the work of the Campaign Committee, setting meeting agendas, running meetings, distributing the minutes and action items of meetings, manage and participate fully in the efforts of the Committee.
  • Create briefing materials and presentation materials in advance of meetings, solicitations, and events.
  • Provide the primary organizational support and tracking to keep donor contacts connected, engaged, and involved.
  • Perform related duties as assigned.

QUALIFICATIONS:

  • High School Diploma. CVT license preferred but not required.
  • 1-2 years’ experience as a veterinary technician.
  • Computer proficiency with a solid working knowledge of Microsoft Office.
  • General knowledge of zoonotic diseases and infectious disease control required.
  • General knowledge of medical terminology required.
  • Ability to work under pressure and stressful situations while handling multiple tasks.
  • Self-motivated to achieve results and maintain high standards.
  • Must be reliable, organized, and adaptable to changes within the Clinic and RCHS.
  • Knowledge of animal behavior.
  • Ability to maintain high standard of patient care.
  • Ability to work independently and effectively with other managers and staff members in order to accomplish daily tasks as well as strategic plans.
  • Excellent written and verbal skills.
  • A valid driver’s license and ability to gain coverage through our motor vehicle insurance is required

QUALIFICATIONS:

To be successful, an individual must be able to perform each job duty satisfactorily.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • Three to five years of fundraising experience with proven experience managing a capital campaign and fundraising programs (preferred in a non-profit setting), including face-to-face solicitations.
  • Successful ability to personally identify, cultivate and solicit individual donors, corporations, and foundations.
  • Networking skills, strategic planning skills.
  • Demonstrated experience in managing people and budgets, excellent written and verbal communication skills.
  • Knowledge of best practices in non-profit fundraising.
  • Proficiency in database management, Excel, Power Point, Word, and other computer skills; proficiency in Bloomerang preferred.
  • Experience managing and/or supporting annual giving campaigns, solicitations and stewardship, donor recognition, donor databases, and special events.
  • Knowledge of volunteer programs and best practices.

     SKILLS AND ABILITIES:

  • Exceptional people skills required, including ability to effectively connect with donors, community supporters and team members.
  • Strong organizational skills and ability to work independently.
  • Professional with excellent judgment who performs well within a fast-paced organization with many priorities.
  • Strong written and oral communication skills and public speaking; must be able to communicate professionally, effectively, and diplomatically; particularly in articulating organizational alignment with donor interests.
  • Strong organizational and analytical skills; excellent attention to detail.
  • Ability to develop and enhance strong communication standards and workflows while working to disseminate donor-focused content across multiple mediums, including social media, newsletters, and more
  • Independent thinking with openness and excitement for new ideas; passion for a collegial team environment.
  • Must be able to establish, monitor and meet timelines.
  • Must have a valid Colorado Driver’s license.
  • Must work well under pressure with demonstrated ability to multi-task, prioritize and manage competing timelines.

Work Environment and Hours:

Part-time: 20 hours per week.  Position will include local travel and some evenings and events.

This job description is not intended to be exhaustive of all duties, responsibilities, or qualifications associated with the job. Duties, responsibilities, or qualifications may change at any time, with or without notice.

We are an equal opportunity employer.

Animal Care Technician Full-Time

Job Title: Animal Care Technician

Department: Shelter

Job Classification: Full-Time, Hourly, Non-Exempt

Wages/Benefits: $19/hour, full benefit package.

POSITION SUMMARY:

The Animal Care Technician (ACT) is responsible for the daily care of shelter animals at Routt County Humane Society.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide daily care to shelter animals including feeding and proper disinfecting of kennels and public areas following sanitization and disease control protocols.
  • Report any medical or behavioral concerns or changes in animals to appropriate staff.
  • Conduct adoption visits and consultations, lost animal public walk-throughs and shelter tours.
  • Ensure animals entering the shelter have appropriate records, identification and assigned cages/kennels; assist with return to owner process.
  • Participate in behavior and enrichment activities for shelter animals as directed.
  • Act as contact during each shift for volunteers, providing guidance, assignments and training as needed.
  • Interacts with RCHS patrons, coworkers, animal control and additional entities and ensures that excellent customer service is provided; always represent mission of RCHS, maintaining focus on providing the best possible service to RCHS and the community.
  • Cross-train on other positions as identified and provide support to other departments as needed/directed, including the Clinic.
  • Learn and have a detailed working knowledge of the Pet Animal Care Facilities Act (PACFA) program standards.
  • Maintain confidentiality of RCHS animals who are held at the shelter as appropriate.
  • Regular and predictable attendance is required.
  • Other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES:

  • High School diploma or GED equivalent
  • One (1) year of related or professional animal handling experience.
  • Ability to problem solve while working in a high stress, fast paced environment and a strong customer service orientation is required.
  • Ability to work collaboratively with other departments, contribute to team building and maintain a professional and positive outlook in all situations is desired, in addition to a genuine compassion and commitment to animal welfare.
  • Be licensed to drive in the State of Colorado and in good standing.
  • Must provide verification of COVID-19 vaccination and comply with all Federal, State and local mandates.

MENTAL/PHYSICAL DEMANDS:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing the duties of this job, the employee is occasionally exposed to fumes, airborne particles, and zoonotic diseases.  The environment is moderately loud, and the worker may be exposed to animal bites and/or scratches.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  An employee must frequently lift and/or move up to 50 pounds without assistance.

Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception and ability to adjust focus while performing the duties of this job.  The employee is regularly required to stand; walk; use hands to finger; handle or feel; reach with hands and arms and talk or hear.  The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl and taste or smell.

This job description is not intended to be exhaustive of all duties, responsibilities, or qualifications associated with the job.  Duties, responsibilities, or qualifications may change at any time, with or without notice.

Animal Care Technician Part-Time

Job Title: Animal Care Technician

Department: Shelter

Job Classification: Part-Time, Hourly, Non-Exempt

Wages/Benefits: $17.85/hour. Some benefits included.                            

POSITION SUMMARY:

The Animal Care Technician (ACT) is responsible for the daily care of shelter animals at Routt County Humane Society.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide daily care to shelter animals including feeding and proper disinfecting of kennels and public areas following sanitization and disease control protocols.
  • Report any medical or behavioral concerns or changes in animals to appropriate staff.
  • Conduct adoption visits and consultations, lost animal public walk-throughs and shelter tours.
  • Ensure animals entering the shelter have appropriate records, identification and assigned cages/kennels; assist with return to owner process.
  • Participate in behavior and enrichment activities for shelter animals as directed.
  • Act as contact during each shift for volunteers, providing guidance, assignments and training as needed.
  • Interacts with RCHS patrons, coworkers, animal control and additional entities and ensures that excellent customer service is provided; always represent mission of RCHS, maintaining focus on providing the best possible service to RCHS and the community.
  • Cross-train on other positions as identified and provide support to other departments as needed/directed, including the Clinic.
  • Learn and have a detailed working knowledge of the Pet Animal Care Facilities Act (PACFA) program standards.
  • Maintain confidentiality of RCHS animals who are held at the shelter as appropriate.
  • Regular and predictable attendance is required.
  • Other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES:

  • High School diploma or GED equivalent
  • One (1) year of related or professional animal handling experience.
  • Ability to problem solve while working in a high stress, fast paced environment and a strong customer service orientation is required.
  • Ability to work collaboratively with other departments, contribute to team building and maintain a professional and positive outlook in all situations is desired, in addition to a genuine compassion and commitment to animal welfare.
  • Be licensed to drive in the State of Colorado and in good standing.
  • Must provide verification of COVID-19 vaccination and comply with all Federal, State and local mandates.

MENTAL/PHYSICAL DEMANDS:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing the duties of this job, the employee is occasionally exposed to fumes, airborne particles, and zoonotic diseases.  The environment is moderately loud, and the worker may be exposed to animal bites and/or scratches.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  An employee must frequently lift and/or move up to 50 pounds without assistance.

Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception and ability to adjust focus while performing the duties of this job.  The employee is regularly required to stand; walk; use hands to finger; handle or feel; reach with hands and arms and talk or hear.  The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl and taste or smell.

This job description is not intended to be exhaustive of all duties, responsibilities, or qualifications associated with the job.  Duties, responsibilities, or qualifications may change at any time, with or without notice.

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